Frequently asked questions

Shipping

We ship across Peru through Olva Courier. Delivery times vary depending on your destination and typically take a few business days once dispatched.

  • If your piece is in stock, orders are shipped once a week.
  • If your piece is made to order (not currently in stock), please allow approximately one additional week before it ships.

Once your order is on its way, we'll send you a confirmation email or message with your tracking number.

To process your order, we'll need the following information:

  • Full name
  • DNI or Carnet de Extranjería number
  • Phone number
  • Email address
  • Delivery address, including reference point
  • District and province
Why Does Silver Tarnish?

Our jewelry is made with solid 950 fine silver and 925 sterling silver, high quality metals designed for everyday wear. You can wear your pieces throughout your daily adventures.

Like all real silver, your jewelry may naturally develop slight tarnish over time depending on exposure to minerals, moisture, skincare products, and certain water conditions. This is completely normal and actually a sign that you're wearing real silver. It can easily be restored with a silver polishing cloth to bring back its shine.
Returns & Exchanges

We do not accept returns. Each piece is one of a kind, handmade with natural stones, and rings are made to a specific size. So we recommend double-checking your desired size before ordering.

For rings available in multiple sizes, exchanges for the correct size are possible. Please note that any resizing and associated shipping costs will be the responsibility of the customer.

Note that not all items can be resized. If you're curious about a specific piece, feel free to ask before purchasing.

If you're unsure about sizing before ordering, don't hesitate to reach out — I'm here to help!

Email: pedacito.jewelrystudio@gmail.com
International Orders

We do offer international shipping. Rates must be calculated at the time of purchase based on the weight of your order, via DHL or Serpost.

If you're interested in placing an international order, please reach out to us by message or email so we can calculate the shipping rate for you.

For our valued international customers: please note that you are responsible for any customs duties, taxes, or additional charges that may apply to your shipment. These fees are not included in the purchase price and must be paid by the recipient upon delivery.
Quality Control

Every piece is handmade from start to finish in my studio. I craft each one to be as close to perfect as possible — but when something is made by hand rather than by machine, slight variations and subtle marks can occur.

This is especially true when working with natural stones straight from the earth. Each stone carries its own unique patterns, textures, and character, and no two are ever exactly alike. These small differences are part of what makes handmade jewelry so special — and truly one of a kind.

Each piece is photographed as accurately as possible, and any noticeable imperfections are always noted in the description. To keep your piece looking its best, simply use a polishing cloth every so often to remove natural buildup over time.